jelvoxa.com
Privacy Policy
1. Data controller
The website jelvoxa.com is operated by jelvoxa.com LLC, Office 304, Business Center Podil Plaza, 12 Nyzhniy Val Street, Kyiv, 04071, Ukraine, EDRPOU 50855313, email contact@jelvoxa.com, phone +380 981 405 2232. We act as controller of personal data processed through this site.
2. Data we collect
When you use our contact and lead forms we collect your name, email address, phone number and the content of your message. We also process technical data such as browser type, device information and cookie identifiers.
3. Purposes and legal basis
We process form data to answer enquiries and provide requested services, on the basis of your consent and our legitimate interest in responding to you. Cookies and tracking technologies are used only with your prior informed consent, which you may withdraw at any time. Processing is carried out in accordance with the Law of Ukraine No. 3929-IX 'On Personal Data Protection'.
4. Storage and security
Data is stored no longer than necessary for the purposes above, normally up to 24 months after the last contact, unless a longer period is required by law. We apply technical and organisational safeguards to protect it.
5. Sharing
We do not sell personal data. Data may be shared with hosting and email service providers acting on our instructions, and with public authorities where required by law.
6. Your rights
You may request access, correction, deletion or restriction of your data, object to processing, withdraw consent, and request data portability by writing to contact@jelvoxa.com. You may also lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights.
7. Cookies
Essential cookies are necessary for the site to function. Analytics and marketing cookies are set only after you consent via our cookie notice.
8. Complaints and applicable law
Consumer enquiries and complaints may be sent to contact@jelvoxa.com or +380 981 405 2232. You may also apply to consumer-protection authorities or to a court under the Law of Ukraine No. 1023-XII 'On Protection of Consumer Rights'. Provider information is published in line with the Law of Ukraine No. 675-VIII 'On Electronic Commerce'.